Many small businesses rely on QuickBooks Desktop as their accounting software. But, like any software, it is sometimes likely to cause problems. One of the issues that many users face is Error 15271, this error commonly occurs when you update QuickBooks or download a payroll update. In this blog, we will what discuss Error 15271, the reasons behind it, and the way to fix it.
SEE ALSO: Is QuickBooks Desktop Being Phased Out?
What Comprises QuickBooks Error 15271?
Usually, Error 15271 is followed by either of the two messages:
- “Error 15271: The payroll update did not complete successfully. A file cannot be validated.”
- “Error 15271: The update did not complete successfully. A file cannot be validated.”
These messages mean that QuickBooks finds it difficult to update a file. It may have other parts of the computer, especially antivirus or the way QuickBooks to get installed.
Why Does Error 15271 Happen?
This error appears for 3 common reasons:
- Update is blocked by User Account Control (UAC)
- The QuickBooks installation you own is incomplete or damaged.
- The update file itself did not download correctly.
- Your update is being blocked by your antivirus or firewall.
- Configuration is an issue in internet explorer.
How to Fix Error 15271: A Step-by-Step Guide
Step 1: Disable User Account Control (UAC)
At times, the security settings of your computer prevent QuickBooks from updating. You can disable UAC temporarily to get the update through.
- Press the Windows key.
- Type UAC in the search box.
- Select the option Change User Account Control and choose OK.
- Restart your computer.
Re-enable UAC by following the steps and moving the slider back up after updating QuickBooks.
Step 2: Open QuickBooks with Admin Rights
Using QuickBooks as an Admin allows it to make changes to your system, such as installing updates.
- If QuickBooks is already open, try to close it.
- Get the right-click property of QuickBooks on the desktop.
- Next, run as administrator.
- Try re-downloading the QuickBooks update.
SEE ALSO: What Kind of Businesses Can Use QuickBooks Online?
Step 3: Get the Most Recent Updates of your QuickBooks
In case of a bug or error, updating QuickBooks to the available latest version may fix those issues.
- Open QuickBooks.
- Choose the option Update QuickBooks Desktop.
- Click on the Update Now tab selection.
- Select the checkbox that says Reset Update.
- Lastly, click on the Get Updates option.
After this, close and reopen QuickBooks.
Step 4: Reinstall QuickBooks
If files are missing from QuickBooks or are damaged, then repairing the files can solve the issue.
- Open Control Panel by pressing the Windows key, typing Control Panel.
- Open Programs and Features.
- Select QuickBooks from the list.
- Choose Uninstall/Change.
- Follow the on-screen steps.
Step 5: Check the Internet Explorer Settings
Which version of Internet Explorer used by QuickBooks for internet connection? Incorrect settings can lead to errors while updating.
- Open Internet Explorer.
- Next, click on the gear icon (upper right) and choose Internet Options.
- Then, click on the Advanced tab.
- Click Apply and then OK.
- Lastly, close and reopen the QuickBooks app.
Step 6: Disable Antivirus or Firewall Temporarily
You can attempt to turn Antivirus software off during the update because sometimes antivirus software may interfere with the QuickBooks update
Note: Do remember to turn it back on afterward to protect your computer.
- Consult your antivirus software’s help guide for instructions on temporarily disabling it.
- Then, click on the next step below if the above did not work, to clean install QuickBooks.
Step 7: Get a Clean Install Tool for QuickBooks from Intuit.
If the methods listed above do not resolve the issues as intended, then you should try uninstalling and then reinstalling QuickBooks.
- Go to Control Panel then select Programs and Features and click uninstall QuickBooks.
- Go through the steps for a clean install.
- Back up your data before proceeding to remove QuickBooks.
SEE ALSO: How to Connect QuickBooks and Shopify for E-commerce Data Integration
How to avoid QuickBooks Error 15271 in the Future
After you correct the mistake, it’s sensible to take steps to avoid repeating it.
- Regularly update QuickBooks.
- Use a good and stable internet connection.
- Verify your antivirus and add QuickBooks as a trusted application.
- Never shut down your computer during an update.
To Conclude
QuickBooks error 15271 can be a problematic error preventing you from running updates. But you can easily make it right and press on with the business. So, whether you need to change your settings, repair QuickBooks, or even do a clean install, there’s a fix that will work.
Get In Touch with Us
If you are interested to know more about QuickBooks Desktop and QuickBooks Online, we are here to help you through our dedicated customer service team. Fill out the customer response form or feel free to reach to us at support@qbhelphub.com Our highly competent team is here to solve all your queries regarding QuickBooks.
